Telehealth, used to provide care and services at a distance, has been around for over 100 years. But it took the sudden shock to the system created by Covid-19 to create the optimal conditions for a sudden burst in uptake for a technology which has thus far been waiting in the wings.
How lasting this digital transformation of care will be, depends heavily on the structure of the healthcare system and the incentives for healthcare providers to seek efficiencies in the provision of care. This report identifies the areas most likely to benefit from this momentous pivot and assesses the factors which have thus far been restraining uptake. We also identify the opportunities for healthcare technologies created by this historic moment.